Delete Your Account
You can permanently delete your Shopper Sentinel account and the personal data tied to it at any time. There are two ways to do it.
Option 1 — In the app (fastest)
- Open Shopper Sentinel and sign in.
- Go to the Profile tab.
- Scroll to the bottom of the App section and tap Delete account.
- Confirm the deletion when prompted.
This calls our server directly and deletes your account immediately — it is not a "request" that gets queued for someone to process later.
Option 2 — By email
If you can't access the app, email us and we'll delete it for you:
Email hello@shoppersentinel.com
Use the subject line "Delete my account" and include the email address on your account so we can find and verify it. We complete email requests within 30 days.
Never created an account?
If you've only browsed anonymously (scanning, checking prices, or reading recipes without signing in), we don't hold anything identifying you beyond a random installation ID and anonymous usage events with no personal data in them — there's no account to delete. Just delete the app.
What gets deleted
- Your account record (email/login, via Supabase Auth)
- Your profile — ZIP code, household size, diet preferences, app settings
- Your shopping lists
- Your receipts and the line items extracted from them
- Your saved recipes, ratings, reviews, and community chat messages
- Your Sentinel Points balance and history
- Your linked retailer loyalty account (e.g., Kroger) and its encrypted access token
What's retained
- Crowdsourced price contributions you submitted remain in the shared, community pricing database — they are already de-identified for anyone reading that data and carry no link back to you once your account is gone. This is the shared resource that powers "cheapest store near you" for the whole community.
- Anonymous, aggregated usage analytics may be retained, but with any link to your account removed.
- Shopper Sentinel is currently a free service, so there are no billing or payment records to retain.
See our Privacy Policy for the full retention detail.
Questions
Reach us at hello@shoppersentinel.com.